Feb 1, 2013
My guest for this episode is Dr. Gregory R. Johnson, the Chief Medical Officer at Parkview Health in Fort Wayne, Indiana. In this episode, we talk about how Parkview is using Lean to cope with today’s challenging environment, how Dr. Johnson encourages Lean thinking among physicians, and the role of standardization in medicine. Dr. Johnson says Parkview is moving toward “having everyone operating in a Lean way, all 8200 co-workers” instead of just doing “Rapid Improvement Events.”
This episode is produced in partnership with the Healthcare Value Network. Dr. Johnson and I also talk about Parkview’s participation in the Network, including hosting a “gemba visit” by other members.