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Jan 27, 2011

Episode #3 is a chat with Dr. Jack Billi from the University of Michigan Health System and Medical School. Here, we talk about their lean work and how Dr. Billi works with physicians to engage them in lean, tying lean problem solving methods, including the A3 approach, to the scientific method and medical thinking. Dr....


Jan 6, 2011

Episode #2 brings us Jean DeKeyser, the Manager of Outpatient Surgery and Endoscopy at Appleton Medical Ceneter and ThedaCare, a healthcare system in Wisconsin. ThedaCare is a member of the Healthcare Value Leaders Network. Jean talks about ThedaCare's lean-based improvement efforts around on-time starts: how is...